Answered By: Carolyn Johnson
Last Updated: Jun 15, 2015     Views: 12

Hi -  The best way to solve this is to contact the ILL office directly.  Here's an email address:   eaylward@conncoll.edu

You may also call x2667 or 2680.  I checked the ILL front page and see that it does not provide a choice "forgot your password?" choice.

An alternative may be to set up a new account and just enter a new password.